Email [email protected] for a personal-data request. The privacy policy describes rights including access, correction, erasure, restriction, portability and objection.
What to include
- Your Biedbril account email.
- What you are requesting: for example, access, correction, deletion of an upload or deletion of the account.
- The relevant information or property check, where that helps identify the scope.
We need to establish that the request concerns your information. Do not send a password, login code, full bank statement or identity-document copy on your own initiative. Ask what verification is needed.
Before requesting deletion
Archiving a report is not a personal-data erasure request. Deleting an account does not automatically issue a refund either; raise a refund request separately. Keep copies of files you still need before requesting deletion.
Erasure can have limits, including information that must be retained by law. The Dutch data-protection authority explains this in its erasure guidance. Ask us how any limitation applies to your request.