Contact us if the service has fallen short, you suspect a security issue or you receive a message falsely claiming to be from Biedbril.
A service complaint
Email [email protected] with what happened, when and the resolution you are seeking. Include an order reference or property address where relevant. Make clear if you are also making a refund or withdrawal request; see the available routes.
Unexpected account access or a shared private link
Use the official sign-in page and the security options offered by your login method. Tell support if someone appears to have unauthorised access or a private report link has been circulated. Do not assume that a self-service control exists to revoke every previously shared link.
Provide a limited example of the suspicious message or issue, including its time and relevant sender. Do not disclose passwords, codes, access tokens or a complete confidential document set. Avoid unfamiliar payment or recovery pages asking you to “confirm” a request.
For personal-data concerns or a privacy complaint, email [email protected]. Biedbril is a service of LN Software; legal contact details are in the terms.