Email [privacy@biedbril.nl](mailto:privacy@biedbril.nl) for a personal-data request. The [privacy policy](https://biedbril.nl/en/privacy-policy) describes rights including access, correction, erasure, restriction, portability and objection.

## What to include
- Your Biedbril account email.
- What you are requesting: for example, access, correction, deletion of an upload or deletion of the account.
- The relevant information or property check, where that helps identify the scope.

We need to establish that the request concerns your information. Do not send a password, login code, full bank statement or identity-document copy on your own initiative. Ask what verification is needed.

## Before requesting deletion
Archiving a report is not a personal-data erasure request. Deleting an account does not automatically issue a refund either; raise [a refund request](https://support.biedbril.nl/hc/biedbril/articles/en-request-a-refund-for-a-single-report) separately. Keep copies of files you still need before requesting deletion.

Erasure can have limits, including information that must be retained by law. The Dutch data-protection authority explains this in its [erasure guidance](https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/recht-op-vergetelheid). Ask us how any limitation applies to your request.