Choose an exact property from the suggestions. Typing an address without selecting a result, or selecting only a street or postcode area, does not identify a property.
Things to try
- Search with the postcode and house number, then try the full street name, number and town.
- Check letters and number suffixes carefully. An apartment with a different suffix may be a separate registered object.
- Allow the suggestions to load and select the matching address.
- If address search reports a temporary error, check your connection and try again later.
New buildings and recently changed addresses
New registrations, subdivisions and renamed streets may not yet be available in every source. Do not substitute a neighbouring address: the resulting report would concern a different property. Land, parking spaces and homes without a suitable registered address may not be supported by the address flow.
If you still cannot select the correct property, contact support with the complete address, suffix and a screenshot of the search problem. Already created the wrong report? See wrong-address and duplicate reports.