Open the full report and choose **Ask Biedbril**. This chat helps you explore that property’s information. It is separate from the customer-support widget on the website.

## Questions worth trying
- Which issues should I investigate before an offer, and what source supports each one?
- What does this report not establish about the foundation?
- What should I ask the owners’ association about its maintenance plan?
- Which statements are registry facts, and which are estimates?
- Turn the available findings into a viewing checklist without filling in missing facts.

Keep each question specific. Name the topic or figure you mean, then ask a follow-up if the response is too general. Compare the answer with the report’s source labels, dates and **Sources and limitations** section.

## When you need the support team
For payments, refunds, account access or a technical problem, [contact customer support](https://support.biedbril.nl/hc/biedbril/articles/en-contact-biedbril-support). The report assistant cannot carry out those account or payment requests.

AI can make mistakes and cannot automatically know what is in a missing document. Verify the underlying information before using an answer in an important decision. See [handling an incorrect AI answer](https://support.biedbril.nl/hc/biedbril/articles/en-ai-answer-wrong-incomplete-or-overconfident).